Contact Information
Reach our enrollment coordination team for questions about course formats, instructor matching, or scheduling availability.
Administrative Office
1847 Granville Street
Vancouver, BC V6Z 1N3
Canada
Operating Hours
Monday through Friday
9:00 AM - 6:00 PM Pacific Time
Session scheduling available outside these hours through instructor coordination
Enrollment Process
New learner enrollment begins with a brief assessment to determine current proficiency level and learning objectives. This assessment can be scheduled through our enrollment form on the main page or by contacting our coordination team directly.
Following the assessment, our team will recommend appropriate course formats and match you with an instructor whose teaching approach aligns with your learning preferences.
Technical Support
For platform access issues, video connection problems, or other technical difficulties, contact our support team at the email address listed above with "Technical Support" in the subject line.
Include details about the specific issue encountered and the device and browser you are using. Our technical team will respond with troubleshooting steps or schedule a diagnostic session if needed.
Our coordination team manages instructor assignments and scheduling logistics
Instructor Inquiries
Qualified language educators interested in joining our instructor network should submit credentials and teaching philosophy information to our recruitment team. We evaluate applications on a rolling basis and conduct teaching demonstrations as part of the selection process.
Current demand is highest for instructors with expertise in business communication, exam preparation, and advanced proficiency instruction across multiple language pairs.