Privacy Policy

Information Collection

We collect information you provide directly when enrolling in courses, scheduling sessions, or contacting our coordination team. This includes your name, email address, proficiency level assessment results, and learning objectives.

During sessions, our platform collects technical data necessary for service delivery, including connection quality metrics, session duration, and platform interaction patterns. This data enables troubleshooting and service improvement.

Use of Collected Information

Personal information is used to match learners with appropriate instructors, schedule sessions, and communicate enrollment updates. Assessment data informs curriculum customization and progress tracking.

Technical usage data helps identify platform performance issues and optimize connection reliability. We do not use this information for purposes unrelated to service delivery or quality improvement.

Information Sharing

Your assigned instructor receives access to your proficiency assessment, learning objectives, and progress documentation to facilitate effective lesson planning. This information is shared only with instructors directly involved in your instruction.

We do not sell personal information to third parties. Service providers who support our platform infrastructure may process technical data under strict confidentiality agreements.

Data Retention

Enrollment and assessment information is retained for the duration of your active participation in courses, plus three years following your last scheduled session. This retention period supports continuity if you resume instruction after a gap.

Session recordings, when created for instructional review purposes, are retained for six months unless you request earlier deletion.

Security Measures

We implement technical safeguards to protect information from unauthorized access, including encryption during transmission and access controls limiting data availability to personnel with legitimate need.

Despite these measures, no electronic storage system is completely secure. We cannot guarantee absolute protection but maintain reasonable security standards consistent with industry practices.

Your Rights

You may request access to information we maintain about you, request corrections to inaccurate data, or request deletion of your information subject to our retention obligations.

To exercise these rights, contact our coordination team at [email protected] with your request. We will respond within thirty days.

Cookies and Tracking

Our website uses cookies to maintain session state and remember your cookie preference selection. We do not use advertising cookies or third-party tracking technologies.

You can control cookie acceptance through your browser settings, though disabling cookies may affect platform functionality.

Children's Privacy

Our services are not directed to individuals under eighteen years of age. We do not knowingly collect information from minors without parental consent. If we become aware of inadvertent collection, we will delete such information promptly.

Policy Updates

We may modify this privacy policy to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised effective date. Continued use of our services following policy updates constitutes acceptance of the changes.

Contact Information

Questions about this privacy policy or our information practices should be directed to [email protected] with "Privacy Inquiry" in the subject line.