Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
Květinový Atelier ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address)
- Service preferences and order details
- Communication records from inquiries and consultations
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your service requests
- To communicate with you regarding your inquiries
- To improve our website and services
- To send relevant updates about our offerings (with your consent)
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent for specific processing activities
- Performance of a contract when providing our services
- Compliance with legal obligations
- Our legitimate business interests, balanced against your rights
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Service-related records are typically kept for five years after the completion of services, unless a longer retention period is required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at [email protected] or visit our atelier at Květná 42, Prague 2, 120 00, Czech Republic.